BeetleRim was entrusted to set up a dedicated offshore development center for a client in automotive dealership.

In a time frame of two years, the ODC grew in strength, powered by a good partnership and working relation with the client. The technology foot print also expanded to multiple areas with Business Intelligence as a focus area (custom application development, Enterprise Datawarehouse, BI reports, Dedicated QA stream for all applications, DBA services, Level 1 support for applications).

The delivery from offshore was highly appreciated; the team was given direct access to key business stakeholders. High value-added training was imparted, managed by partners, to help build successful teams. The offshore delivery process was audited multiple times – both process audit and ODC security audits by client teams – and received good remarks and audit certifications.

Business Benefits

• Fast paced offshore growth – over 500% within 2 years
• Ramp up support structure through a well-managed resourcing strategy
• Low attrition when compared to peers
• Positive spiral / maturity of successful delivery = increased maintenance from offshore = more enhancements managed from offshore = increased new business = participations in mainstream business application decisions.