Customized Dynamics 365 to a Media Business in USA

The Challenges

The media management department of a retail major had an interesting challenge on optimal utilization of the media assets. They were looking for ways to maximize the revenue from the various media assets. One of the core problems was that the demand was to be matched to available slots and build a dynamic pricing ability in line with the demand for the time slots.

BeetleRim Solution

Beetlerim developed a customized CRM solution for the client using Dynamics 365. We integrated POWER BI, SSRS and Custom web parts to Dynamics CRM application to extend its functionality catering to Business needs.

Our solutions saved the day by

  • Automated the complete Sales and Marketing process
  • Self-Service Analytics integrated into Dynamic 365 platform
  • Custom developed a Finance module using Microsoft Technologies with information flow from CRM
  • More flexible and faster Sales Booking, Quote generation and Contract process

Business Benefits

  • 60% Savings in Operational Support
  • 99% System stability
  • 80% More User Flexibility
  • 90% Trained Agents across multiple Geographies
  • 3000+ Leads Processed per month
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