Enhancing the ease of use of reports using Natural Language Processing

The Challenge

The need was to enhance the organization’s ability to build custom reports using NLP. Users would share queries as part of a regular sentence. The sentence would be interpreted and the reports changed to respond to the request dynamically.

For example, if a user requests for information on all dealers within a geographical area, the user can submit this request to an NLP tool, which then interprets the request and passes on to an analytics report builder. This builder would eventually give a customized report on the request.

However, the e-commerce Field Sales team had a wide variety of custom reporting requests. Building customized reports for each field sales representative was a difficult proposition.

BeetleRim Solution

Field sales representatives were enabled to submit a natural language query, which would then be converted into a business query. Results would be pumped back through a PowerBI report.

  • Reduced the PowerBI development costs by about 50% (including license costs)
  • Improved user satisfaction due to faster response time on custom reports
  • Improved business success due to better visibility of supply chain constraints to field sales representatives
  • Identified instances of multiple supply blockages that hindered stock availability
Enhancing the ease of use of reports using Natural Language Processing