The need was to enhance the organization’s ability to build custom reports using NLP. Users would share queries as part of a regular sentence. The sentence would be interpreted and the reports changed to respond to the request dynamically.
For example, if a user requests for information on all dealers within a geographical area, the user can submit this request to an NLP tool, which then interprets the request and passes on to an analytics report builder. This builder would eventually give a customized report on the request.
However, the e-commerce Field Sales team had a wide variety of custom reporting requests. Building customized reports for each field sales representative was a difficult proposition.
Field sales representatives were enabled to submit a natural language query, which would then be converted into a business query. Results would be pumped back through a PowerBI report.